IklanFlowTerms of Service
Last updated 2026-10-08
Draft — pending legal review. Sections marked for review are not final.
The English and Malay texts are the governing versions of this notice.
Independent third partyNeeds legal review
IklanFlow boosts a TikTok video you authorize, as a Spark Ad, through an ad account in our agency Business Center. It is an independent third-party advertising service. It is not an official TikTok or ByteDance product. Ads still have to pass TikTok review.
Agency authorizationNeeds legal review
You appoint us to promote a TikTok post you have authorized, as a Spark Ad, in an ad account under our agency Business Center. A lawyer still needs to confirm the current TikTok terms on agency use.
Minimum daily budgetNeeds legal review
The TikTok ad account is in USD. Each ad group must be at least USD 20 per day. You pay in Malaysian ringgit. The minimum daily ad budget in ringgit is that USD 20 floor converted at the configured exchange rate, plus the configured buffer, then rounded up. The campaign uses an unlimited budget mode so the separate campaign-level floor is not applied.
FeesNeeds legal review
Prices are shown in MYR. The amount includes ad spend, a service fee (the rate in the product is a placeholder), and any foreign-exchange buffer. SST is off unless a configuration flag is turned on. Whether SST applies, and whether media spend is part of the taxable value, has not been confirmed by an accountant.
Exchange rate lockNeeds legal review
Whether the ringgit to US dollar rate is locked when an order is placed, and whether unused ad spend is credited to the wallet at that locked rate, is to be confirmed by counsel before launch.
Prepaid walletNeeds legal review
The wallet is a prepaid balance that can be used only to buy boosting on IklanFlow. It is not transferable. It cannot be used to pay anyone else. It is not e-money. Whether that conclusion matches Bank Negara Malaysia guidance still needs a lawyer. Unused ad spend is returned to the wallet. We do not promise that you can withdraw the balance to a bank account. Whether a balance that cannot be withdrawn, or a balance treated as non-refundable, meets the Consumer Protection Act 1999 is to be confirmed by counsel.
Dormant wallet and account closureNeeds legal review
What happens to a wallet balance that stays unused, and what happens to a balance when you close the account, is to be confirmed by counsel.
ReviewNeeds legal review
We submit the ad to TikTok only after payment is confirmed. TikTok may reject it. Review timing and approval are not guaranteed. Estimates are ranges, not promises.
RefundsNeeds legal review
If TikTok rejects the ad, you may submit a different video at no extra charge, or we return the amount paid to the wallet. After delivery starts, the order cannot be cancelled on the site. Unused ad spend returns to the wallet after settlement. Checkout methods are FPX, e-wallet, and card. Refunds go to the wallet.
Your warranty for the post and its musicNeeds legal review
You represent that you have the rights to promote the post and the music in it. If a rights problem causes a rejection or a claim, you are responsible.
Prohibited contentNeeds legal review
You must not boost content that breaks TikTok ad policy or Malaysian law. Paid political advertising is banned on TikTok in Malaysia. That includes candidates, government, political parties, and political issues. Alcohol advertising is restricted. You are responsible for the video and the music in it.
LiabilityNeeds legal review
We do not guarantee the TikTok review outcome or that results will match the estimate. A cap on our liability has not been written. Counsel still has to write it.
Governing lawNeeds legal review
Governing law and venue: to be confirmed by counsel.